The goal of the program is provide some help for First Nations (with status) people in getting to and from medical appointments.
The program is not funded to meet all medical transportation needs. It is meant to help those who need the most help, get to appointments that are medically necessary.
We have a medical transportation van that is funded to take our community members to the doctor, dentist and other specialist appointments. There are some very strict rules about how the program is run and how it is accessed.
Rule 1: If the van is available then it must be used. If people choose to not use the van when it is available then there will be no travel expenses paid.
Rule 2: Travel in the van must be approved and booked in advance. The travel must be for medical purposes that are covered under BC Medical or NIHB.
Rule 3: If the van is unable to take you to an approved medical appointment you can apply for help with the cost of travel. This also has to be approved in advance, unless it’s a medical emergency.
Help with travel costs is just that – help – it does not cover all expenses and it doesn’t cover all travel.
To book all patient travel call Nlaka’pamux Nation Tribal Office at:
Book as far in advance as possible and at a minimum of 48 hours before your appointment.
When you call to book transportation to a medical appointment there is information we need before the trip can be approved and booked. The following are some of the question you will be asked.
- Does the person have a status number? – MT like at NIHBs is only for those with a status number. If a community member without status needs transportation to a medical appointment we may be able to take them with a funded rider. In other words we can still take them but only as long as we have someone with status going in that direction on that day.
- Is the appointment covered by MT – MT is only for trips to appointments covered by NIHB or BC Medical. For example, if you have been in a car accident or injured at work then ICBC or WCB will have to payyou’re your transportation to related medical appointments.
- Find out who, what, where, when and why– The information on the booking form needs to be completed before booking the van.
- your full name and contact number,
- where you need to be picked up,
- when your appointment is,
- approximate length of time needed for the appointment,
- where the appointment is,
- the reason for the appointment i.e. dentist, heart specialist (we use a code sheet to help figure out the best fit)
- Check the booking calendar to see if the trip is possible – This is where it can get a bit confusing and in some cases we may need to speak with our driver to see if he can fit you in.
- If the van isn’t available – Then we still need the information above and we use an additional form that has the mileage information. If this is a trip that can completed in one day they you can claim for 20 cents per km for the round trip. To make the claim you will need to bring back the confirmation slip from the medical professional you have seen. It needs to go to be submitted before money can be paid out.
If this is longer trip, overnight or multiple nights – There are several rules in place about this and are in addition to the above requirements. Call Tribal for more information.
NIHB is sticky about their rules but do have a good information line and website. If you want more information from them directly call them at:
Website information > Medical Transportation Benefits
You can download this as a printable pdf flyer by clicking here > FTISS MT flyer Sept 2012