Category Archives: Elders

What does Healthy Aging mean to you?

Most of us don’t like to admit it but, we are all getting older!

What does being healthy as we get older look like? How do we know if we are really on track with our health as we enter a new phase in our lives?

Fraser Health- Healthy Living/Healthy Communities and FVRD partnered to host four community conversations in early August to engage seniors and the organizations and groups that work with seniors.

The goal of these conversations is to gather feedback from community members and leaders on healthy aging and what that means to YOU!

If you missed these sessions you can still participate by email, please write us and tell us what you think the top priorities for Healthy Aging are, and what healthy aging means to you by answering these questions:

1.What does Healthy Aging mean to you?

2. What do you believe are the top issues and priorities for Healthy Aging?

Email your answers to

If you can please sit down with as many of your clients, colleagues, and/or community members as you can to answer these questions, summarize the responses, and send them back to us.

Your voice can help shape how we plan for the needs of seniors in the future.

If you would like to provide more input on the future of the region, the FVRD invites you to complete the broader Regional Growth Strategy survey.

Let your voice be heard!

Medical Transportation – Basic Information

DoctorThe Medical Transportation program is funded by Health Canada as part of the Non Insured Health Benefits Program (NIHB).

The goal of the program is provide some help for First Nations (with status) people in getting to and from medical appointments.

The program is not funded to meet all medical transportation needs. It is meant to help those who need the most help, get to appointments that are medically necessary.

We have a medical transportation van that is funded to take our community members to the doctor, dentist and other specialist appointments. There are some very strict rules about how the program is run and how it is accessed.

Rule 1: If the van is available then it must be used. If people choose to not use the van when it is available then there will be no travel expenses paid.

Rule 2: Travel in the van must be approved and booked in advance. The travel must be for medical purposes that are covered under BC Medical or NIHB.

Rule 3: If the van is unable to take you to an approved medical appointment you can apply for help with the cost of travel. This also has to be approved in advance, unless it’s a  medical emergency.

Help with travel costs is just that – help – it does not cover all expenses and it doesn’t cover all travel.

To book all patient travel call Nlaka’pamux Nation Tribal Office at:


Book as far in advance as possible and at a minimum of 48 hours before your appointment.

When you call to book transportation to a medical appointment there is information we need before the trip can be approved and booked. The following are some of the question you will be asked.

  1. Does the person have a status number? – MT like at NIHBs is only for those with a status number. If a community member without status needs transportation to a medical appointment we may be able to take them with a funded rider. In other words we can still take them but only as long as we have someone with status going in that direction on that day.
  2. Is the appointment covered by MT – MT is only for trips to appointments covered by NIHB or BC Medical. For example, if you have been in a car accident or injured at work then ICBC or WCB will have to payyou’re your transportation to related medical appointments.
  3. Find out who, what, where, when and why– The information on the booking form needs to be completed before booking the van.
    1. your full name and contact number,
    2. where you need to be picked up,
    3. when your appointment is,
    4. approximate length of time needed for the appointment,
    5. where the appointment is,
    6. the reason for the appointment i.e. dentist, heart specialist (we use a code sheet to help figure out the best fit)
  4. Check the booking calendar to see if the trip is possible – This is where it can get a bit confusing and in some cases we may need to speak with our driver to see if he can fit you in.
  5. If the van isn’t available – Then we still need the information above and we use an additional form that has the mileage information. If this is a trip that can completed in one day they you can claim for 20 cents per km for the round trip. To make the claim you will need to bring back the confirmation slip from the medical professional you have seen. It needs to go to be submitted before money can be paid out.

If this is longer trip, overnight or multiple nights – There are several rules in place about this and are in addition to the above requirements. Call Tribal for more information.

NIHB is sticky about their rules but do have a good information line and website. If you want more information from them directly call them at:                  


Website information >  Medical Transportation Benefits

You can download this as a printable pdf flyer by clicking here > FTISS MT flyer Sept 2012

Process for Homecare:

  1. Contact Home and Community Care Worker (HCCW) Denise Adams at (604) 206-4600.
  2. HCCW will intake a little information over the phone.
  3. HCCW will contact Registered Nurse (Sunny Sundman).
  4. HCCW will give the person information on the Homecare Program and a scheduled time to have an assessment done with the RN.
  5. RN will then do an assessment in the person’s home, which will be about 1 hour.
  6. After assessment is complete, the RN will create a Care Plan for the client and this will be given to the HCCW to follow.
  7. HCCW with then go over the days planned for regular home visits with the client.
  8. HCCW will give the client an outlined schedule of community visits.

You may contact Denise Adams if you are unavailable for your home visit, to make other arrangements.

If you have any questions or require more information please contact:

Denise Adams, HCCW

(604) 206-4600